Need Help with Your iOS App? We are glad to be of help, however we ask you to please read this first.
All our apps are compatible with iOS versions 6.0 or higher.
If you are facing some of the issues listed below:
- App does not launch or shuts down immediately
- App seems “frozen” does not respond at all
- App is very sluggish, i.e, slow to respond
Please try the following first
- Force the app to close as described here – https://support.apple.com/en-us/HT201330
- Force to close other apps that may have been open but you are done with them
- Shut down and restart your device as shown here – https://support.apple.com/en-us/HT201559
- Reset your device as shown here – https://support.apple.com/en-us/HT201559
Still having issues – please drop us a note at firstname.lastname@example.org